GEN CON, FALL NOVELTIES & SUMMER BREAK FOR LOOKOUT
LOOKOUT AT GEN CON INDY 2024!
One of the biggest US events, Gen Con , is taking place from August 1st – 4th, 2024. It’s time to play and discover our latest board games. You will find Lookout Games at booth #1109 with Asmodee North America !
You will have the opportunity to
- take a look at Treos, our big SPIEL'24 release
- explore Forest Shuffle: Alpine, the first expansion of the splendid card game Forest Shuffle
- and get an exclusive Forest Shuffle promo card for doing so!
See you at booth #1109!
SUMMER HOLIDAYS FOR LOOKOUT
It is high time for a summer break, not only for Urs von Hallen (the character from our novelty Treos), but also for our colleagues in the back office. We will be using August to relax, which means that all departments will only be available to a limited extent this month.
We thank you for your understanding and wish you all a great time!
SPIEL'24 NOVELTIES!
With SPIEL'24 just around the corner: Yes, there will be novelties from the Lookout!
- We have already introduced you to Flowers - A Mandala Game, the third installation of the Mandala series.
- We will be celebrating the 10th Anniversary of Uwe Rosenberg’s Patchwork with a totally magical Patchwork 10th Anniversary Edition.
- And Urs von Hallen himself reveals what Treos is all about: the protagonist of this SPIEL'24 release invites you into his world on Instagram , together with his designer, Arne aus dem Siepen.
Stay tuned for more #newsfromthelookout soon!
Have a good time!
The Lookout team
Announcement: Forest Shuffle card replacement service
UPDATE
We got made aware that a small amount of affected Forest Shuffle base games slipped through the re-call in UK and were sold at UK Games Expo . We are sorry that we didn't catch this earlier and updated the Forest Shuffle Card Exchange page accordingly.
The last print of Forest Shuffle is slightly off color on the back of the cards. Not a problem as long as you only play the base game, but mixing it with the cards from the Forest Shuffle: Alpine expansion and the color mismatch gets obvious.
Luckily, we were able to stop most deliveries of the affected games before they reached retailers and got sold to you. However, there are some countries (Germany, France, The Netherlands, Denmark, Finland, Norway and Sweden) where affected games have already been sold.
We wanted to give customers from these countries an easy and simple solution to get new cards if needed. Please note that the service differs, depending on the country you bought your game in. To find out if your game is affected and how to request your replacement cards, please go to this page:
Everybody is working hard to exchange your cards as quickly as possible. Please understand that shipping out the new cards might take some time, depending on the number of requests we receive. Thank you for your patience!
Euer Lookout-Team
May brings you: Flowers!
The mandala grows and grows...
Great news for all Mandala fans: FLOWERS: A Mandala Game, the latest installation in the series, will once again immerse you in a colorful game world. And it's bigger than ever before! This time, up to four people can sit at the table and compete for the most beautiful and highest scoring lotus flowers.
In FLOWERS: A Mandala Game, designers Trevor Benjamin and Brett J. Gilbert have once again created a dynamic card game. It is quick to set up and easy to learn. But every move requires tactical decisions to secure the best tiles and earn you valuable points. Its depth makes every game a new and interactive challenge.
Of course, once again you will place your mandalas on a beautiful linen playmat. Overall, FLOWERS: A Mandala Game is also part of the Lookout Greenline.
Ready to dive into this new colorful experience? All you need is a little patience. FLOWERS: A Mandala Game will be released in Germany in mid-July. Visitors to the UK Games Expo will be able to get their hands on it from May 31st. You can find us at booth 1-952.
The Lookout team
Color deviations with Forest Shuffle
The Lookout team is aware that the latest Forest Shuffle base game print run is slightly off color. The deviation on the back of the cards is minor, the base game perfectly playable. Unfortunately, the Dutch Forest Shuffle: Alpine expansion was also affected. All other versions of the expansion are fine!
HOWEVER: If you mix the base game with the Forest Shuffle: Alpine expansion, you will notice the difference. Ah. Not. So. Good.
Even if this may not bother some of you, Lookout wants to ensure a perfect gaming experience for everyone. We are therefore in contact with the manufacturer, to work out a proper solution to replace your decks if you wish so.
We will provide detailed information by mid June. Thanks for your patience!
To all markets still looking forward to the arrival of a new batch: this is why your copies are still delayed. Your retailers will have update information regarding new print arrivals by mid June, too!
To all the lovely people contacting us in the last days: Thank you!
The Lookout team
Saying goodbye
Replacement part service: Sometimes you have to let go
Being part of the large Asmodee network is a pretty good thing for a small studio: Since 2022, the Lookout team has been able to focus exclusively on developing and publishing new games for you, as distribution is in the hands of our reliable partners. With Village, Camel Up and the Great Western Trails series, we were even able to significantly expand our range of fine games.
In return, Lookout web shop has been closed since June 2023, so we can no longer offer a spare parts service outside of Germany.
International customers, please use the replacement part service of the respective publisher in your country. If they are not able to offer said service, refer to your point of purchase for a replacement of your copy.
As support, we will create a list of such services from our international partners in our contact section. Please be a little bit patient with us, as this will take some time.
At this point, a big thank you!
While these changes are also happening, because we are part of a strong, world-wide network, there's a second part to it: We have to say goodbye to three colleagues who have accompanied Lookout for many years...
Dear Britta, you have not only handled our customer service so brilliantly for many years, but also rocked the web shop. The handwritten addresses are legendary, and our customers will miss the goodies you sneaked into their parcels, that’s for sure.
Dear Günter, only a few are as well connected in the boardgaming industry as you are. In the early years, you found us sales partners as far away as Asia and helped Agricola find many fans worldwide. Thank you very much!
Last but not least, a big thank you to the man behind the curtains, handling our warehouse and office rooms in Berne. Mr. Borowsky, we will keep your helping hands in good memory.
Thank you for your great commitment to Lookout. We wish you all the best for the future.
Your Lookout team